If you are unhappy with our products in any way, they can be returned or exchanged provided that they are unused in saleable condition, with original packaging .
Email us at firstname.lastname@example.org
We require that you include a copy of the original order packing slip with your return.
√ all 50 United States
√ Great Britain and Northern Ireland
√ New Zealand
For International Shipping & Return details, please read further section below.
The following estimates start once your order leaves our store, not from the time the order is placed.
Express Main Service (EMS) - estimated 3 to 7 business days
Our customers know us for our prompt delivery times and thorough customer service. Dream team! Here's the deal:
Orders placed on Saturdays and Sundays are packed and shipped the following Monday (excluding holidays).
Orders placed on federal holidays are packed and shipped the following business day (excluding weekends).
Business days are non-holiday weekdays, Monday through Friday.
Orders placed and authorized by 12:00 PM EST on business days are packed and shipped the same day.
Once your order leaves our store and is in the hands of your selected shipping carrier, your delivery timeframe estimate begins.
Example: You place an order on a Friday night, with USPS Priority Mail as your shipping option. There is a Monday holiday, which means your order is not packed to leave our store until Tuesday. The Tuesday is when the 1-3 Day USPS Priority delivery timeframe starts.
Please don't hesitate to email email@example.com to clarify any of the above.